AI in my work

I build with AI, and I work alongside it.

Employers rightly want to know how designers use AI. My answer: I build prompt-based apps, I use AI to create proofs of concept of designs, I use Claude and ChatGPT to enhance my work, and I'm careful about where AI earns a place in a product.

Skills shown Prompt-based apps AI-built POCs Claude ChatGPT MCP development AI product design
How I use it

Four ways, from making to connecting.

01 · Build
I build prompt-based apps

I've built prompt-based apps for MNTN, so I know what it takes to turn a prompt into something people can actually use.

Details are available in conversation.

02 · Work
I work alongside Claude and ChatGPT

I use both Claude and ChatGPT to enhance my work. I'd never tell someone how to do something I couldn't do myself, so I stay hands-on with the tools.

03 · Prototype
I use AI to make POCs of my designs

I use AI to create proofs of concept of designs, so stakeholders can get a feel for the UX on their own. It extends how I've always worked: I'm a big fan of proof of concept.

04 · Connect
I develop and use MCPs

I have deep experience building and using MCPs, the Model Context Protocol servers that let an AI assistant work with the tools and data a team already uses instead of living in a separate chat window.

AI in the product

Where AI belongs in a product.

Use it where it adds clear value

AI earns its place when it removes real work, not when it's added for its own sake.

Protect trust

Be careful not to compromise trust or feel intrusive, especially when a product asks for people's data.

Do the work for the user

The best use is quiet: collect what can be collected automatically so people do less and get to value faster.

The MNTN welcome screen on a laptop
Case study · MNTN
AI-Assisted Onboarding

Only 15% of users finished onboarding. I moved billing to a higher-intent moment and used AI to gather site and company details automatically.

Read the case study →

More broadly, I've led 0→1 work at MNTN that includes AI-powered features that improved campaign workflows and surfaced actionable insights. My private MNTN Select case study includes AI-assisted media planning.

Request the private case study →
Leading a team with AI
I lead by example. I learn the tools hands-on, and I encourage my team to keep learning too.

The design landscape keeps changing. I stay current through continuous learning and build a culture where trying new tools carefully is part of the job.

Talk with me about AI and design
© Matthew Cassella · Northport, NY
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